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The
work customer’s value provides income for the entire organization. It pays all
of the salaries. It pays for the
building, the tools, and the electricity. The
sum of that work creates a product. Only
the work
that adds value to the product is called value-added work.
Value-added work requires three elements. The first is the Capacity to perform the work. The second element is the necessary Information and Instructions. The third element is the Input / Output Channel for the work being performed, which includes the required materials together with the system’s ability to accept the work product.
For high levels of productivity, these elements must be in balance within an atmosphere of cooperation and community. These relationships are described in the following "Four Laws of Productivity". For additional information about their development, click on the above highlighted name or go to the section on Books and Articles.
The First Law
of Productivity: “Individual productivity
is limited to the least among: (1), the capacity of the individual; (2), the
availability of relevant information and instructions; and (3), the ability of
the Input / Output Channel to deliver required materials and absorb the work
product.
The
Second Law of Productivity: The productivity of the Organization is limited to the sum of the least
elements of Capacity, Information and Instruction, and Input/output channel for
each individual.
The Third Law of
Productivity: “High productivity requires balance between the three elements of
Capacity, Information and Instructions and Input/output channel for each
task."
The Fourth Law
of Productivity: “The most
productive environment is one that combines the balance between capacity,
information and instructions, and the input/output channel with a sense of
community.”
Information and Instructions come from the rest of the organization as does the support for the I/O Channel. The capacity of the worker is affected by the work layout, training, and his or her personal beliefs and life orientations. For information on the experience of Richard Johnson with respect to improving the quality and productivity of value added work, click on his name or go to the section on Resumes. For information on Productivity Seminars or Seminars on personal preferences (Life Orientations aka LIFO) that affect productivity, go to the page on Seminars. To review the qualifications of the associate who specializes in LIFO seminars, see David Bynum or go to Resumes.
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